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The Leasing Office is open 7 days a week.
Monday - Friday: 9 am - 7 pm
Saturday: 10 am - 5 pm
Sunday: 12 pm - 4 pm
Currently we recommend scheduling an appointment for tours since we're spending lots of time on campus educating students about what we have offer!
Rent is officially due on the first of every month. The preferred method is online via the Resident Portal: https://midtownbg.residentportal.com/resident_portal/?module=authentication&action=view_login
You may also pay rent with a check or money order. If you do so, there is a $20 check processing fee which will be added to each payment. Please add $20 to your owed rent amount when writing the check and be sure to include your name and Midtown address on your rent checks. Any checks received after the 3rd of the month will have a $10 per day late fee assessed.
At Midtown, we are proud to offer world-class amenities. The rooftop includes our fitness center, pool, sunning deck and lounge. Our large study center on the main level offers private and group meeting spaces. We will also have community grills located in our private courtyard. Our 24/hr emergency maintenance staff are available if the need arises and our buildings are all access controlled.
The pool will be open 9am-10pm *Seasonal Hours
Our on-site study center is located in the Leasing Office building at 1313 Center Street. Study Center Hours are Monday - Sunday from 7 am - Midnight. There are extended hours during finals week. Check your email and social media for updated times.
On the side of the grill there is a button and a timer. The button controls the propane and the timer controls how long the propane is on. To start the grill, set the timer to how long you will be cooking your food. Then pull the button. Next, open the top of the grill and use the controls on the front to start the flames.
Bedroom/bathroom: linens, towels, toiletries, shower curtain (we provide the rod!), organizational items, bath mat, and curtains if you want them.
Living room/Kitchen: coffee maker, toaster, pots & pans, silverware, plates, cups, cleaning supplies, rug.
Each unit has a washer and dryer, don't forget laundry detergent!
If you know your roommates, you can talk in advance to coordinate on larger shared items.
Turn in grades to customerservice@midtownbg.com within 1 week of disbursement for the Academic Excellence program.
Lockouts are $50 during business hours and are $75 during after hours and weekends. Double check to see if you have your key or get in touch with your roommate first. For extra security, we will no longer be offering door codes. If you lose your access card, please stop by the leasing office for a replacement or call Customer Service.
TV mounts are NOT allowed, general adhesives do more damage than they are worth. You may utilize tacks, nails, screws to hang anything you please to make this place your home! Rule of thumb: Keep the holes smaller than a dime.
Midtown’s customer service team can be reached at any time over the phone. Residents just need to let them know who is calling, what unit they are in, and what the problem is, and the customer service team will dispatch a member of the on-site maintenance staff to take care of it in priority order. You can also email the information to customerservice@midtownbg.com.
You can also submit a maintance request through your resident portal.
You can call us by phone at (270) 599-0670 or email customerservice@midtownbg.com
Customer Service Office Hours:
Monday - Friday: 9 am - 6 pm
Saturday: Closed
Sunday: Closed
We take all requests serious, but some have a higher emergency level that can wait until the next day.
See the examples below to determine if it can wait until office hours.
- Your sink or bathtub isn't draining properly.
- The A/C isn't kicking on, but it's 70 degrees outside.
- Your garbage disposal isn't working.
Remember, our staff has families to go home to at night. If you think it can wait until the next morning, please consider making your request then.
- There seems to be a pool of liquid forming and you didn't spill anything or just get out of the shower. (Might be a leak)
- You can see your breath or you're pretty sure you're being baked alive. (Most likely a HVAC malfunction; if the temperature drops below 50 degrees or greater than 90)
When you move in you'll receive a wifi card, on that card it will tell you if a local internet provider handles your unit directly or if you can have Midtown Customer Service assist you. If you have misplaced this card, please call Customer Service.
If there’s ever a time when an appliance or whole room TOTALLY loses power, a breaker may have tripped. Not to worry, it’s really simple to fix!
• Locate the breaker box. Depending on the style of your unit, breaker boxes can potentially be found in: your kitchen, laundry room, or downstairs front bedroom.
• Open the breaker box
• The switches inside should be labeled to tell you what they control and if one has been tripped, you’ll see that it is the opposite direction of all the others.
• If you see a tripped breaker, simply pull it completely into the “off” position and then flip it back into the “on” position.
• If that does not fix the problem – call Maintenance and we will come figure it out!
It wouldn’t hurt to have 9 volt batteries on hand for your smoke detector in case it has a low battery. Please don’t tamper with or remove smoke detectors in your unit, or you’ll be charged $35 to replace it. If you need help changing it, give us a call.
We want to make sure you feel comfortable and we pride ourselves on getting things fixed as soon as possible, but if there are any unnecessary (or worse, purposeful) damages, you’ll be charged to cover those costs.
Located at the top of the hill, our Leasing Office is in the building at the corner of 13th and Center Street across from the Hyatt. You can find us by typing in 1313 Center Street to your preferred map app.
The Leasing Office is open 7 days a week.
Monday - Friday: 9 am - 7 pm
Saturday: 10 am - 5 pm
Sunday: 12 pm - 4 pm
Currently we recommend setting an appointment for tours since we're spending lots of time on campus educating students about what we have offer!
Some complexes may charge an up-front deposit and refund part of it at the end of the lease depending on the condition of the apartment. This can be frustrating for residents who can’t afford to spend up to a full month’s rent before moving in. Instead of a deposit, Midtown charges a one-time, non-refundable admin fee of $300. This saves students money and doesn’t lead to confusion about refunds at move-out.
An individual lease is for a specific bedroom and a share of the living area instead of for the whole unit. This protects students so that they alone are responsible for their share of the rent or damages as opposed to being responsible for the entire apartment.
Most leases are 12 months long. Some properties may offer shorter term leases as well. At Midtown, all of our leases are 11.5 months long from August 4 through July 15 with rent split into 12 equal installments.
A Guarantor is a parent or guardian who will cover rental payments on behalf of the renter, should they go unpaid.
Midtown’s location can’t be beat. Live the life in the center of it all and just steps from campus! Enjoy the best Bowling Green has to offer including coffee shops, restaurants and nightlife.
At Midtown, all of our buildings are secured with swipe access control. This means residents can easily come and go as long as they have their access key, but guests can only enter our residential or amenity areas with a resident, providing a more secure environment.
Base rent includes major kitchen appliances (dishwasher, refrigerator, microwave, oven/stove) a washer/dryer, internet, trash and utilities. We also offer a queen size furniture set as a separate additional package.
Rent is officially due on the first of every month. The preferred method is online via the Resident Portal: https://midtownbg.residentportal.com/resident_portal/?module=authentication&action=view_login
You may also pay rent with a check or money order. If you do so, there is a $20 check processing fee which will be added to each payment. Please add $20 to your owed rent amount when writing the check and be sure to include your name and Midtown address on your rent checks. Any checks received after the 3rd of the month will have a $10 per day late fee assessed.
Midtown provides residents with high quality internet free-of-charge.
With Midtown, you receive our all-inclusive utilities package at a set monthly amount. This covers water, sewer, electric and trash. Because we use an average system and not an electric cap, less than 3% of our residents ever get charged extra for utilities, far fewer than our competitors.
Yes you can! Many complexes will provide either full furniture to all residents or no furniture at all. At Midtown, we let you choose. Our optional furniture package comes with high-quality queen size beds and mattresses, dressers, nightstands, sofas, love seats, barstools and coffee tables.
Roommate Matching is the process by which residents who have an empty room in the unit they signed for can be matched with other individuals who are looking for open bedrooms. If you are interested in matching into an open spot, all you have to do is stop by the leasing office and complete a questionnaire with some basic info on your likes and habits.
At Midtown, we are proud to offer world-class amenities. The rooftop includes our fitness center, pool, sunning deck and lounge. Our large study center on the main level offers private and group meeting spaces. We will also have community grills located in our private courtyard. Our 24/hr emergency maintenance staff are available if the need arises and our buildings are all access controlled.
